Allstate Mobile

Allstate Mobile

4 / 5

Author:

Allstate Insurance Co.

Latest Version:

14.0.0

Publish Date:

2019-12-13

Size:

69M

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Allstate Mobile review

Allstate is the official app by the Allstate Corporation, an American insurance giant. This app lets you access your account and policies, pay bills, claim damage, and do whatever you get your insurance for. It’s available for Android and iOS.

Allstate Features

First of all, Allstate lets you access your account with all the policies and ID cards. The official app is a legit proof of your insurance, saving you hours and piles of paper. You can also create the registry for your property to make claims easier. The app is always with you; to get the updated information, though, it needs to be online.

It also lets you easily contact your insurance agent to ask questions or claim damage. To accelerate the process, in case of an accident you can send photos of the scene right through the app.

Its billing features include single or automatic payments. You can also review your plans and get all the necessary information on any of them. As well the app lets you access the Allstate news that may affect you.

The most unexpected (and probably the most useful) features of Allstate, though, are about your physical security. Drivewise is the feature that analyzes your manner of driving, accessing the motion sensors of your device, and gives you recommendations on improving it. 

When you’re inside a building, the app can help you find the way out if the fire bursts out. In fact, though, these features don’t always work as expected; it might depend on your device hardware. It’s a shame, given that many Allstate customers got attracted just by its potential.

Allstate Usability

The app is compatible with quite dated as well as modern mobile devices. It requires Android 5.0 (or later) or iOS 11.0 (or later); that is, your Samsung Galaxy S4 or iPhone 5S still can handle it. So if you can’t find a decent use for your old smartphone, make it a digital insurance document.

The app is easy to read, looking quite like a paper card it emulates. Payment features are integrated. It’s still not recommended to stick to it while driving, but if you suddenly need to see your information or notification it sends, you can do it on your smartwatch if you have one. 

The company operates in the US and partly in Canada, so it’s okay that its interface is only available in English. But it should get more readable, as the latest updates introduced some mess. It’s okay if you explore it at home, with nowhere to hurry. But in case of an accident when seconds count, it works worse and, users say, requires reconsidering.

Highs

  • Digital personal account and documents;
  • Built-in payment system;
  • Compatible with smartphones of 2013 and maybe older;
  • Drivewise for improving your driving style;
  • Fire escape mode.

Lows

  • Authentication issues;
  • Drivewise doesn’t always work as it should.
4

Good

Insurance is an important thing; if you’re already with Allstate, you should have no doubt whether to install the Allstate app. But it turns out that even those who were not yet its customers were attracted by the app that much. We only wish Drivewise was refined.

4

Good

Insurance is an important thing; if you’re already with Allstate, you should have no doubt whether to install the Allstate app. But it turns out that even those who were not yet its customers were attracted by the app that much. We only wish Drivewise was refined.

Professional Critic
Becca Obregon

Review Benchmark

We have a strict rule that helps us make short buy comprehensive reviews. Our professional reviewers don’t write reviews until they play a game for at least 15 hours. They test all existing versions for smartphones and tablets and then share their findings with you.

Allstate Mobile

4 / 5

product
Author: Allstate Insurance Co.
Latest Version: 14.0.0
Publish Date: 2019-12-13
Size: 69M